Type | Solution Support for Cisco HyperFlex HX240C M5 All Flash Node |
Form Factor | Service and Support |
Supported Hardware | Cisco HyperFlex HX240C M5 All Flash Node |
Support Coverage | End-to-end solution support |
Service Type | Cisco Solution Support for Critical Infrastructure |
Delivery Method | Electronic |
Service Availability | 24x7x365 |
Service Features | Proactive and reactive technical support, streamlined issue resolution |
Processor Support | Applicable to supported Cisco systems only |
Cisco SOLN SUPP NCD for HyperFlex HX240C M5 All Flash Node


Key Benefits

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- Ensures tailored support coverage for HyperFlex HX240C M5 All Flash Nodes, maximizing uptime and asset ROI
- TAA compliance supports government and high-security customers with specific sourcing policies
- Cisco’s solution-level support streamlines troubleshooting and resolution for complex system architectures
Product Overview
The Cisco SOLN SUPP NCD, part number CON-SSSNC-AF240CSX, provides specialized support for the Cisco HyperFlex HX240C M5 All Flash Node. As a solution support offering, it ensures end-to-end service coverage to minimize system downtime. Manufactured in the United States and TAA compliant, it aligns with regulations for mission-critical environments.
This support ensures both proactive and reactive technical assistance, offering value in enterprise and regulated deployments. Designed to enhance infrastructure reliability and optimize the investment in Cisco HyperFlex environments, it provides streamlined escalation and issue resolution services essential to performance continuity.
Specifications
Product Overview
Cloud Management & Licensing
Management Interface | Cisco TAC and Solution Support Portal |
License Type | Subscription-based |
License Duration | Annual; configurable to multi-year |
License Activation | Upon purchase and contract registration |
Included Features | Multivendor support coordination, critical case prioritization |
Support Analytics | Available via Cisco Smart Services |
Advanced Security Features
Security Advisory Access | Yes, through Cisco Security Center |
Vulnerability Management | Proactive notifications and mitigation guidance |
Secure Communications | Encrypted support data exchanges |
Threat Analysis Coordination | Available as part of TAC response |
Security Compliance Assistance | Support for validating secure deployments |
Interfaces
Remote Support Access | Available via Cisco Technical Assistance Center (TAC) |
Support Escalation Path | Streamlined escalation across solution vendors |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Contract Part Number | CON-SSSNC-AF240CSX |
Manufacturer | Cisco |
Regulatory Compliance | FCC, CE, RoHS (for underlying supported hardware) |
Certifications | ISO 9001:2015 (Cisco services) |
Physical & Environmental
Requires Physical Installation | No |
Shipping Material | Digital delivery only |
Environmental Requirements | Not applicable (service contract) |
Onsite Service Availability | Only through authorized Cisco services, if contracted |
Service Region | Global (region-specific availability may vary) |