CISCO Solution Support for DC Management

VENDOR: CISCO Mfg Part#: SVS-SSTCS-DCMGMT
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  • TAA compliant support service suitable for regulated environments
  • Manufactured in the United States, aligning with federal sourcing policies
  • Part of Cisco's network/service/support portfolio for data center management

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • Ensures compliance with U.S. government procurement standards through TAA compliance.
  • Manufactured in the United States, ideal for workloads requiring domestic sourcing.
  • Backed by Cisco’s trusted solution support framework for complex infrastructure environments.

Product Overview

The Cisco Solution Support for DC Management (Part Number: SVS-SSTCS-DCMGMT) offers centralized support for complex data center environments. By providing direct access to Cisco’s solution support experts, it ensures faster resolution for critical issues across integrated technologies. This service streamlines accountability for multivendor environments and helps reduce system downtime.

Manufactured in the United States and marked as TAA compliant, this service fits well into federal and enterprise procurement standards. It is best suited for organizations that demand high-availability operations and efficient issue resolution within mission-critical IT infrastructures.

Though detailed inclusions are not specified, the support offering complements Cisco’s broader network service portfolio by promoting infrastructure resilience and expert uptime management.

Specifications

Product Overview

Product Type Cisco Solution Support Service
Service Category Data Center Management Support
Target Use Case Mission-Critical IT Infrastructure Support
Form Factor Subscription-based Support Service
Service Duration Annual (1 Year)
Support Coverage 24x7x365
Onboarding Assistance Included
Service Delivery Method Remote and Phone Support
Primary Support Access Cisco TAC - Technical Assistance Center
Multivendor Support Coverage Yes
Architecture Scope End-to-End Data Center Integration
Service Model Proactive and Reactive Support

Cloud Management & Licensing

License Type Subscription
Cloud Integration Support Included for hybrid and multicloud setups
Management Tools Supported Cisco Intersight, Unified Computing System Manager, etc.
Licensing Model Per System or Solution, Annual Terms
Renewal Options Available Annually or Multi-Year
Access to Cisco Experts Yes, via Solution Experts
Escalation Management Personalized Issue Management and Priority Handling

Compliance & Origin

Country of Origin United States
TAA Compliance Yes
Government Procurement Ready Yes
Compliance Certifications Meets Federal and Enterprise IT Standards

Interfaces

Supported Technologies Cisco compute, networking, storage, and third-party systems
Integration Support Works across multiple Cisco and non-Cisco platforms
Issue Routing Type Centralized Case Ownership and Resolution

Advanced Security Features

Secure Case Handling Encrypted Communications for Case Management
Security Advisory Access Yes (via Cisco PSIRT and Notifications)
Threat Mitigation Recommendations Included as Part of Solution Support

Physical & Environmental

Physical Product No Physical Components – Service-Based Offering
Deployment Location Customer Data Center or Cloud Environment
Shipping Required No
Environmental Impact Minimal – Digital Delivery