CISCO SP SSPT 24X7X4OS UCS X210c M7 Compute Node Support

VENDOR: CISCO Mfg Part#: SP-SSC4P-UCSX023C
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  • 24x7 access to Cisco technical support for the UCS X210c M7 Compute Node
  • 4-hour on-site response time for urgent issues
  • Supports 2-socket UCS X210c M7 chassis without CPU or memory
  • TAA compliant design ensuring regulatory adherence
  • Country of origin: United States
  • Fits within Cisco's enterprise-level maintenance and service ecosystem

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Key Benefits

Eye-Insights
  • Ensures mission-critical uptime with 24x7 coverage and 4-hour response SLA
  • TAA compliance and U.S. manufacturing meet federal procurement standards
  • Backed by Cisco's trusted global support infrastructure for reliable service delivery

Product Overview

The CISCO SP SSPT 24X7X4OS is a premium support offering for the UCS X210c M7 Compute Node, tailored for businesses that require continuous operation and immediate response to hardware issues. This service contract provides 24x7 access to Cisco support resources, with a 4-hour on-site response time, offering businesses critical assurance in minimizing system outages.

This support package includes components that comply with the Trade Agreements Act (TAA) and is certified with the Country of Origin (COO) as the United States, making it suitable for government and other security-conscious enterprise installations. Although it does not include a CPU or memory, this service plan is designed to support the infrastructure of a 2-socket UCS X210c M7 Compute Node configuration, contributing to efficient data center operations.

While specific performance attributes or extended features of the underlying hardware are not detailed, Cisco's service commitment ensures that mission-critical environments remain operational with expert assistance readily available. This makes the SP-SSC4P-UCSX023C support package a strategic component in maintaining high-availability system architecture.

Specifications

Product Overview

Product Type Hardware Support Contract
Service Name SP SSPT 24X7X4OS
Supported Hardware UCS X210c M7 Compute Node
Support Coverage 24x7x4 On-Site Support
Included Components Support for 2-socket chassis without CPU and memory
Response Time 4-Hour On-Site
Service Availability 24 Hours per Day, 7 Days per Week
Hardware Replacement Yes, Included in On-Site Support
Target Devices Cisco UCS X210c M7 Compute Node

Physical & Environmental

Applies To Physical Devices Yes
Hardware Components Covered Server chassis (no CPU or memory)

Cloud Management & Licensing

Cisco Smart Licensing Required for support entitlement
License Term Annual or Multi-Year (Depends on contract)
Centralized Management Console Cisco Intersight or Cisco TAC
Software Updates Access Yes, for duration of support
Cloud Dashboard Compatibility Cisco Intersight (if enabled)

Wireless Features

Wireless Capabilities Included Not Applicable (Support Service)

Interfaces

Supported Device Interfaces Depends on UCS X210c M7 configuration

Compliance & Origin

Country of Origin United States
TAA Compliance Yes
Trade Agreements Act Eligible Yes
Government Ready (COO) Yes
RoHS Compliance Yes
Environmental Compliance Yes

Advanced Security Features

Personnel Access Control Cisco Certified Technicians Only
Secure Logistics Chain Yes, Compliant with Government Standards
Tamper-Resistant Service Handling Yes
On-Site Data Protection Guidelines Enabled via Cisco Service Policies
Sensitive Data Handling Policy Compliant with Cisco Corporate Security

Additional Service Parameters

Part Number SP-SSC4P-UCSX023C
Service Type Active Hardware Maintenance
Manufacturer Cisco
Service Family Networking Support Contracts
Service Subcategory Network Maintenance/Support
Expected Service Region United States (Global available upon request)
RMA Processing Priority Replacement Included
Contract Activation Method Via Cisco Smart Account Registration
Service Validity Tied to Hardware Product Serial Number
Upgradability Upgradeable to Premium or Multiyear Contracts