Product Type | Hardware Support Contract |
Service Name | SP SSPT 24X7X4OS |
Supported Hardware | UCS X210c M7 Compute Node |
Support Coverage | 24x7x4 On-Site Support |
Included Components | Support for 2-socket chassis without CPU and memory |
Response Time | 4-Hour On-Site |
Service Availability | 24 Hours per Day, 7 Days per Week |
Hardware Replacement | Yes, Included in On-Site Support |
Target Devices | Cisco UCS X210c M7 Compute Node |
CISCO SP SSPT 24X7X4OS UCS X210c M7 Compute Node Support

Key Benefits

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- Ensures mission-critical uptime with 24x7 coverage and 4-hour response SLA
- TAA compliance and U.S. manufacturing meet federal procurement standards
- Backed by Cisco's trusted global support infrastructure for reliable service delivery
Product Overview
The CISCO SP SSPT 24X7X4OS is a premium support offering for the UCS X210c M7 Compute Node, tailored for businesses that require continuous operation and immediate response to hardware issues. This service contract provides 24x7 access to Cisco support resources, with a 4-hour on-site response time, offering businesses critical assurance in minimizing system outages.
This support package includes components that comply with the Trade Agreements Act (TAA) and is certified with the Country of Origin (COO) as the United States, making it suitable for government and other security-conscious enterprise installations. Although it does not include a CPU or memory, this service plan is designed to support the infrastructure of a 2-socket UCS X210c M7 Compute Node configuration, contributing to efficient data center operations.
While specific performance attributes or extended features of the underlying hardware are not detailed, Cisco's service commitment ensures that mission-critical environments remain operational with expert assistance readily available. This makes the SP-SSC4P-UCSX023C support package a strategic component in maintaining high-availability system architecture.
Specifications
Product Overview
Physical & Environmental
Applies To Physical Devices | Yes |
Hardware Components Covered | Server chassis (no CPU or memory) |
Cloud Management & Licensing
Cisco Smart Licensing | Required for support entitlement |
License Term | Annual or Multi-Year (Depends on contract) |
Centralized Management Console | Cisco Intersight or Cisco TAC |
Software Updates Access | Yes, for duration of support |
Cloud Dashboard Compatibility | Cisco Intersight (if enabled) |
Wireless Features
Wireless Capabilities Included | Not Applicable (Support Service) |
Interfaces
Supported Device Interfaces | Depends on UCS X210c M7 configuration |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Trade Agreements Act Eligible | Yes |
Government Ready (COO) | Yes |
RoHS Compliance | Yes |
Environmental Compliance | Yes |
Advanced Security Features
Personnel Access Control | Cisco Certified Technicians Only |
Secure Logistics Chain | Yes, Compliant with Government Standards |
Tamper-Resistant Service Handling | Yes |
On-Site Data Protection Guidelines | Enabled via Cisco Service Policies |
Sensitive Data Handling Policy | Compliant with Cisco Corporate Security |
Additional Service Parameters
Part Number | SP-SSC4P-UCSX023C |
Service Type | Active Hardware Maintenance |
Manufacturer | Cisco |
Service Family | Networking Support Contracts |
Service Subcategory | Network Maintenance/Support |
Expected Service Region | United States (Global available upon request) |
RMA Processing | Priority Replacement Included |
Contract Activation Method | Via Cisco Smart Account Registration |
Service Validity | Tied to Hardware Product Serial Number |
Upgradability | Upgradeable to Premium or Multiyear Contracts |