Support Type | Software Support Service |
Service Type | SSPT (Software Support Plus with TAC and Updates) |
RMA Coverage | No RMA Included |
Target Platform | Cisco Catalyst C8300 Series Routers |
Part Number | CON-SSSW-C8304T2X |
Form Factor | Not Applicable (Service) |
Compatible Models | Cisco C8300-2N2S-4T2X and related models |
Service Category | Network Maintenance and Software Support |
Service Delivery Method | Remote Assistance |
Service Coverage | Software Support Only |
Applicable Device Interfaces | Supports Devices with Modular WAN, Ethernet, and LTE Interfaces |
CISCO SSPT NO RMA for Catalyst C8300

Key Benefits

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- Ensures compliance with government procurement regulations through TAA certification
- Avoids downtime from hardware return shipments with NO RMA support model
- aDesigned specifically for Cisco Catalyst C8300, ensuring compatibility and optimized service
Product Overview
The CISCO SSPT NO RMA for Catalyst C8300 represents a tailored support offering for Cisco’s advanced C8300 Series routers. This software support service, identified by part number CON-SSSW-C8304T2X, offers remote assistance and monitoring without return material authorization (NO RMA) — ideal for minimal-disruption environments. As a TAA-compliant and U.S.-manufactured service, it aligns with strict procurement standards. Businesses deploying high-performance edge routers will benefit from increased uptime assurance and secure software support, even in restricted access or sensitive-use deployments.
Specifications
Product Overview
Physical & Environmental
Device Operating Temperature (for supported hardware) | 0°C to 40°C (Cisco C8300 Router) |
Device Storage Temperature (for supported hardware) | -40°C to 70°C |
Relative Humidity (Operating) | 10% to 85% non-condensing |
Relative Humidity (Storage) | 5% to 95% non-condensing |
Cloud Management & Licensing
Cloud Management Platform | Supports Cisco DNA Center or Cisco vManage |
Included Licensing | Optional license subscription for software features |
License Duration | Annual Renewable |
Updates Included | OS Updates, Security Patches |
Technical Assistance Center (TAC) Access | Included |
Software Bug Fixes | Included |
Management Features Supported | Software feature support, configuration guidance |
Wireless Features
Wireless Support | Dependent on Catalyst C8300 Router Configuration |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliant | Yes |
Trade Compliance | Meets Federal Procurement Standards |
RoHS Compliance | Yes, for underlying hardware |
Certifications | Not Applicable (Service) |
Advanced Security Features
Security Support Coverage | Malware Signatures, Threat Intelligence Updates |
Content Filtering Support | Available with Cisco Umbrella integration |
Supported Firewall Capabilities | Zone-Based Firewall on supported C8300 router |
Intrusion Detection and Prevention | Supported via Cisco Snort IPS (with proper licensing) |
Secure Connectivity | Supports VPN, IPsec, and Secure WAN with proper licensing |