Product Type | Software Support Service (SSPT NO RMA) |
Supported Hardware Model | Cisco ISR 1100X 8P Dual GE SFP Router |
Service Scope | Software and Technical Support without RMA |
Intended Use | Enterprise and Government Network Infrastructure |
Form Factor | Not Applicable (Support Contract) |
Weight | Not Applicable |
Power Requirements | Not Applicable |
Cisco SSPT NO RMA ISR 1100X 8P Dual GE SFP Router Support


Key Benefits

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- Ensures TAA compliance for public sector and regulated industries.
- Provides expert-level software and technical support without RMA delays.
- Tailored for high-uptime environments using Cisco ISR 1100X platforms.
Product Overview
The Cisco SSPT NO RMA ISR 1100X 8P Dual GE SFP Router Support contract (model CON-SSSW-C11218LE) delivers comprehensive service support tailored for Cisco Integrated Services Routers (ISR). This non-RMA SSPT plan ensures robust software and technical support for networking environments that rely on high availability and minimal hardware disruption. With its configuration specifically matching routers with 8-port Dual GE SFP capabilities, it's ideal for secure, scalable networks requiring minimal downtime.
Compliant with the Trade Agreements Act (TAA), this Cisco support service is well-suited for government and enterprise-level installations where origin and compliance standards are crucial. Assembled in the United States, it aligns with projects demanding domestic manufacturing and service assurance. While specific details on service duration, access levels, or response times are not provided, the association with Cisco's SSPT framework indicates a baseline of enterprise-level reliability and accountability for mission-critical deployments.
This offering is best suited for IT managers and network admins looking to maintain peak efficiency in infrastructure built around Cisco ISR platforms without engaging in hardware replacement cycles. It reinforces the ongoing operation of networking systems with a focus on professional-grade assistance and compliance adherence.
Specifications
Product Overview
Wireless Features
Wi-Fi Support | Not Applicable |
Compliance & Origin
Country of Origin | United States |
Trade Agreements Act (TAA) Compliant | Yes |
Certifications | TAA Compliant |
Advanced Security Features
Security Feature Support | Supports security updates and threat intelligence (via software) |
Firewall Software Updates | Included if licensed on router |
Intrusion Detection/Prevention System Updates | Included with applicable licenses |
Malware Protection Updates | Yes, via software if enabled on supported routers |
Content Filtering | Supported with appropriate router license |
Interfaces
Supported Interfaces | Dual GE SFP ports (from router specification) |
Supported Interface Standards | Gigabit Ethernet (based on router) |
Physical & Environmental
Dimensions | Not Applicable |
Operating Temperature | Not Applicable |
Operating Humidity | Not Applicable |
Storage Temperature | Not Applicable |
Cloud Management & Licensing
Support Type | Cisco SSPT (Software Support Service) |
Includes Cloud Access | No (SSPT does not include RMA hardware or cloud subscription) |
Service Duration | |
Service Coverage | Software defect support, firmware updates, technical assistance |
Access Type | 24x7 access to Cisco TAC (expected based on SSPT) |
Software Updates Included | Yes |
Advanced Replacement | Not Included (NO RMA) |
Hardware Coverage | Not Included |
Licensing Details | Applies to ISR 1100X 8P model only |
Additional Info
Manufacturer | Cisco |
Manufacturer Part Number | CON-SSSW-C11218LE |
Product Family | Networking |
Product Subcategory | Network Maintenance/Support |
Support Contract Type | SSPT NO RMA |
Primary Audience | IT Managers, Network Admins |
Usage Focus | Mission-critical network operations and software stability |