| Product Type | Technical Support Service |
| Service Model | 8x5 |
| Product Name | Cisco Webex Room Navigator Wall Mount SNTC-8X5XNBD |
| Manufacturer | Cisco |
| Manufacturer Part Number | CON-SNT-CS7NK9T1 |
| Supported Product Family | CTSQS Series |
| Support Service Category | Network Maintenance/Support |
| Contract Duration | 1 Year (typical term, verify with Cisco) |
Cisco Webex Room Navigator Wall Mount SNTC-8X5XNBD
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Regular price
$228.69
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MSRP: $230.00
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- Technical support service tailored for CTSQS Series
- Next business day response time
- 8 x 5 coverage model (8 hours/day, 5 days/week)
- TAA compliant for regulated markets
- Made in the United States
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Provides expedited technical support to reduce operational downtime.
- TAA compliance makes it suitable for government and enterprise procurement.
- Tailored specifically for CTSQS Series, ensuring product-consistent service.
Product Overview
The Cisco Webex Room Navigator Wall Mount Version SNTC-8X5XNBD is a technical support package tailored for CTSQS Series room systems. It offers next-business-day support under an 8x5 service model, increasing system uptime. TAA compliance and origin from the United States make it viable for federal procurement. Ideal for collaboration environments, it ensures seamless operations through timely network support and system maintenance.
Specifications
Product Overview
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| Trade Compliance | Meets U.S. Federal Procurement Requirements |
Advanced Security Features
| Support for Security Updates | Yes, included under SNTC contract |
| Firmware Vulnerability Remediation | Yes |
| Access to Cisco Security Advisories | Yes |
Service Details
| Service & Support Type | Network Services / Support |
| Service Included | Technical Support |
| Response Time | Next Business Day |
| Service Availability | 8 Hours per Day / 5 Days per Week |
| Onsite Support | Likely Included (based on 'NBD') |
| Hardware Replacement | Next Business Day hardware replacement |
| Remote Diagnostics | Yes |
| Software Updates | Included |
| Access to Cisco TAC | Yes |
Cloud Management & Licensing
| Cloud Management Platform | Cisco Webex Control Hub (for Room Navigator integration) |
| Included Licensing | Smart Net Total Care (SNTC) |
| License Type | Subscription (Service-based) |
| License Duration | Annual (verify part-specific duration) |
| Lifecycle Management | Yes - Part of SNTC |
Additional Features
| Designed For | Cisco Webex Room Navigator (Wall Mount Version) |
| Integration Capability | Cisco Collaboration Endpoints |
| Technical Assistance Center (TAC) Access | Yes - 24x7 online, 8x5 phone support |
| Product Classification | Technical Support Contract |
| Usage Context | Enterprise Collaboration Systems |
