Service Type | Extended Warranty with On-Site Quick Swap |
Coverage Term | 5 Years |
Service Level | 48-Hour Quick Swap |
Supported Products | LG 55" LW Series TV Signage |
Included Services | De-installation and Re-installation |
Delivery Method | On-Site Service |
Service Response Time | Within 48 hours |
Service Availability | Business Days |
LG 5YR 48HR Quick Swap for 55" LW TV Signage (CT55E3S2I0U)

Key Benefits

Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Minimizes downtime with guaranteed 48-hour quick swap service for mission-critical signage applications
- Inclusive de/re-install support reduces labor hassle and adds value over standard warranties
- Ideal for TAA-compliant projects, expanding opportunities in government and regulated sectors
Product Overview
5 YR TTL Term Coverage w/ 48HR Quick Swap & De/Re-install (55in LW Series TV Signage)Specifications
Product Overview
Cloud Management & Licensing
License Type | Commercial Service Plan |
License Term | 5 Years |
Cloud Support Integration | No cloud features included |
Advanced Security Features
Secure Data Handling During Service | Yes — Replacement units do not retain customer data |
Technician Background Verification | Yes (LG Authorized Service Provider) |
Service Authorization Process | Pre-approval and serial validation required |
Wireless Features
Applicable to Wireless Displays | Yes, if within 55" LW Series product line |
Service Provider Details
Service Provider | LG Electronics USA |
Authorized Technicians | Yes — LG Certified |
Labor Coverage | Included with service plan |
Parts Coverage | Included with service plan |
Preventative Maintenance | Not Included |
Software/Firmware Updates | Not Included |
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | UNITED STATES |
Physical & Environmental
Applies To Product Size | 55-inch displays |
Service Location | Customer Site |
Environmental Handling | Professional handling of sensitive electronics during swap |
Interfaces
Service Ticketing Interface | LG Support Portal |
Customer Support Contact Methods | Phone, Email, Online Portal |
Additional Terms & Conditions
Exclusions | Intentional damage, unauthorized modifications, and environmental damage |
Advance Equipment Replacement | Yes — Replacement unit shipped before de-install |
Replacement Unit Type | Like-for-Like Model or Equivalent |
Ownership Transferability | Service contract is tied to unit serial number |
Service Activation | Activation upon original hardware purchase or within allowable service window |
Service Validation | Serial number and purchase date verification required |