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SNTC-8X5X4OS Cisco Catalyst C8300

VENDOR: CISCO Mfg Part#: CON-OSE-C830IN6T
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$2,435.09
$2,435.09
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MSRP: $2,449.00
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  • 8x5x4 On-Site support coverage for Cisco Catalyst C8300
  • Manufactured in the United States
  • TAA compliant for regulated industry use
  • Provides rapid 4-hour hardware replacement service

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Key Benefits

Eye-Insights
  • Ideal for businesses requiring reliable technical support with a 4-hour hardware response window
  • Suitable for government and compliance-sensitive environments due to TAA compliance
  • Backed by Cisco's Smart Net Total Care for proactive lifecycle and risk management

Product Overview

The SNTC-8X5X4OS Cisco Catalyst C8300 is a specialized support contract delivering 8x5x4 On-Site technical service for Cisco Catalyst C8300 Series hardware. This offering includes expert support during standard business hours with a 4-hour hardware replacement window. TAA compliant and manufactured in the United States, it's suited for both enterprise and government use. It streamlines issue resolution and supports the lifecycle of critical network infrastructure, enhancing uptime and reducing operational risk for businesses depending on Catalyst C8300 performance.

Specifications

Product Overview
Product Type Support and Maintenance – On-Site
Service Type SNTC – Smart Net Total Care
Service Level 8x5x4 On-Site Hardware Support
Supported Device Cisco Catalyst C8300 Series
Service Response Time 4 Hours – On-Site
Availability 8 Hours/Day, 5 Days/Week
Support Coverage Business Hours (local time)
Hardware Replacement Yes – 4 Hour On-Site
Service Duration 1 Year
Form Factor Not Applicable (Service Contract)

Compliance & Origin
TAA Compliance Yes
Country of Origin United States
RoHS Compliance Yes
Service Contract Type CON-OSE (On-Site Exchange)
UNSPSC Code 81111811 – Computer Hardware Support

Advanced Security Features
Security Advisory Access Included
Proactive Diagnostics Available via Smart Net Total Care Portal
Remote Troubleshooting Tools Included
Malware Protection Updates Available for eligible devices
Configuration Assistance Through Cisco TAC – Limited

Physical & Environmental
Applicable Hardware Cisco Catalyst C8300 Series Routers
Form Factor Not Applicable – Service Item
Physical Dimensions
Operating Temperature
Storage Temperature
Operating Humidity
Power Requirements

Cloud Management & Licensing
Smart Net Total Care Portal Access Included
Hardware Coverage Yes
Software Updates Yes – OS and Security Patches (if applicable)
TAC Access (Technical Assistance Center) Yes – Cisco Experts
Case Management Included – Via Cisco TAC or Web
Alerts and Advisories Included – Security/Field Notices
Asset Management Tools Included – via SNTC Portal
Coverage Model Device-Based Support

Interfaces
Supported Interfaces
Port Count
Data Transfer Rate

Wireless Features
Wireless Support Dependent on Covered Device (C8300)
Wi-Fi Standards Supported