Support Plan Type | Cisco Smart Net Total Care (SNTC) |
Service Level | 8x5 Technical Support with Next Business Day (NBD) Hardware Replacement |
Supported Product | ASR 9000 Route Switch Processor 5 |
Plan Term | |
Form Factor | Service Contract |
Intended Use | Enterprise/Carrier-grade network deployments |
SNTC-8X5XNBD ASR 9000 Route Switch Processor 5 Support



Key Benefits

AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ensures minimal network downtime with timely hardware replacement service.
- Meets government and enterprise compliance mandates through TAA certification.
- Integrates seamlessly with Cisco’s ASR 9000 infrastructure, protecting high-performance investments.
Product Overview
The Cisco SNTC-8X5XNBD support plan for the ASR 9000 Route Switch Processor 5 delivers a reliable and timely service solution ideal for enterprise networks requiring continuous uptime. This plan is part of Cisco’s Smart Net Total Care (SNTC), providing 8x5 access to technical support and next business day hardware replacement. Manufactured in the United States and TAA compliant, it suits environments with strict compliance and performance standards. Although detailed specifications and duration are not included, it is clearly tailored for mission-critical deployments within carrier-grade architectures.
Specifications
Product Overview
Cloud Management & Licensing
Smart Net Total Care Portal Access | Included |
Asset Management Tools | Included via Cisco SNTC |
Alerts and Notifications | Proactive email notifications and reports |
Software Updates | Included for covered devices |
Contract Management | Enabled via Cisco portal |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Regulatory Compliance | Meets federal procurement standards |
Service Category | Network Maintenance and Support |
Cisco Smart Services Eligibility | Yes |
Manufacturer Part Number | CON-SNT-A9KRSP5S |
Service Provider | Cisco Systems, Inc. |
Service Availability | Business Hours – 8 hours/day, 5 days/week |
Hardware Replacement SLA | Next Business Day |
Troubleshooting Support | Provided through Cisco Technical Assistance Center (TAC) |
Contract Type | Renewable Service Agreement |
Access to Knowledge Base | Included |
Advance Hardware Replacement | Yes |
Global Coverage Availability | Varies by region |
Service Activation Time | Upon contract registration |
Delivery Scope | Onsite replacement not included |
Interfaces
Hardware Replacement Delivery Method | Next Business Day (NBD) Delivery |
Support Access Method | Telephone, Web Portal |
Advanced Security Features
Security Advisories and Alerts | Included |
Access to Cisco TAC | Yes, during business hours (8x5) |
Malware Threat Intelligence | Included via Smart Net Total Care tools |