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SOLN SUPP 8X5XNBD Cisco WCS with Location Service Plan

VENDOR: CISCO Mfg Part#: CON-SSSNT-WCSWL1F
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$668.18
$668.18
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MSRP: $672.00
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  • 8x5 access to Cisco Technical Assistance Center (TAC)
  • Next Business Day (NBD) hardware replacement
  • Supports Cisco Wireless Control System with Location functionality
  • Country of Origin: United States
  • TAA compliant for government procurement

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Key Benefits

Eye-Insights
  • Minimize network downtime with reliable Next Business Day replacement support.
  • Ensure compliance and eligibility for government contracts with TAA-compliant service.
  • Enhance location-based wireless services through specialized WCS support coverage.

Product Overview

The SOLN SUPP 8X5XNBD Cisco WCS with Location is a service and support offering designed to enhance the operational continuity of Cisco's Wireless Control System (WCS). It delivers 8x5 access to Cisco’s Technical Assistance Center (TAC) and includes Next Business Day hardware replacement, ensuring minimal disruption to wireless infrastructure management.

This solution is tailored for environments utilizing Cisco WCS with location-based services, supporting efficient monitoring, asset tracking, and uptime. With TAA compliance and U.S. origin, it meets stringent procurement standards for government and enterprise use.

Technical specifications are limited in the provided data. Please consult official Cisco documentation for further details.

Specifications

Product Overview
Product Type Network Support Service
Service Type SOLN SUPP 8x5xNBD (Next Business Day)
Supported Platform Cisco Wireless Control System (WCS) with Location Services
Service Duration 1 Year
Service Availability 8 Hours per Day / 5 Days per Week
Replacement Response Time Next Business Day
Delivery Method Physical/Onsite and Remote Support
Support Coverage Hardware and Software Support
Target Applications Enterprise Wireless Networking with Location-Based Services

Physical & Environmental
Service Form Factor Non-Physical (Support Contract)
Physical Delivery No physical components included

Cloud Management & Licensing
Cloud Management Support Yes, for Cisco WCS with cloud feature integration
License Type Support Service License
License Term 1 year
Software Updates Included Yes, for covered systems
Central Management Interface Cisco WCS
User Portal Access Cisco.com registered user login required
Asset Management Tools Available via Cisco WCS

Interfaces
Hardware Replacement Logistics Next Business Day Shipping
Technical Assistance Access Cisco TAC (Technical Assistance Center)
Remote Diagnostics Yes
Online Tools Access Yes (Cisco Support Portal)

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
Compliant Standards US Federal Acquisition Regulations (FAR)
RoHS Compliance Not applicable (service contract)

Advanced Security Features
Secure Support Channels Encrypted communication with Cisco TAC
Incident Response Support Yes
Security Updates Included during service period
Vulnerability Reporting Supported by Cisco PSIRT
Security Advisories Available and regularly released
Compliance Consulting Available through Cisco services