| Product Type | Service Coverage with Monitoring and Dispatch | 
| Service Term | 1 Year | 
| Target Equipment | MDC Level 1A with Network Management Card | 
| Service Delivery Method | On-site | 
| Service Coverage Schedule | Monitoring and business hours dispatch | 
| Coverage Scope | Hardware monitoring and dispatch service | 
| Service Location | Customer site | 
| Brand | APC | 
| Service Identifier | WMD1YOSNBD-MDC-01A | 
APC 1 YR Service Coverage with Monitoring & Dispatch, MDC Level 1A
 

Key Benefits
 
            
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- Ensures continuous system monitoring and fast dispatch support for critical environments.
- TAA compliance makes it a suitable choice for federal and government-related operations.
- Manufactured in the United States, supporting domestic sourcing and service reliability.
Product Overview
The APC 1 YR Service Coverage with Monitoring & Dispatch for MDC Level 1A delivers essential support for operations requiring proactive monitoring and on-site intervention. Designed to work in tandem with Network Management Card (NMC)-equipped systems, it supports infrastructure health and reduces operational risk. Its 12-month coverage ensures continuity for critical systems, while TAA compliance and U.S. origin ensure alignment with public sector standards. This service enhances system uptime and responsiveness in mission-critical environments.
Specifications
                      Product Overview
                      
                    
                    
                      Cloud Management & Licensing
                      
                    
                    | Remote Monitoring | Included | 
| Cloud Platform Required | EcoStruxure IT by Schneider Electric | 
| Cloud Monitoring Features | Real-time data collection, alerts, and remote diagnostics | 
| License Term | 1 Year | 
| License Type | Subscription | 
| software updates | Included for duration of service | 
| Reporting and Analytics | Included with monitoring | 
                      Advanced Security Features
                      
                    
                    | Secure Data Transmission | Yes | 
| User Authentication for Monitoring Portal | Multi-factor authentication support | 
| Encrypted Communication | TLS/SSL | 
| Alerting & Notification Security | Secure messaging with device authentication | 
                      Wireless Features
                      
                    
                    | Wireless Support | Depends on installed NMC features | 
| Wi-Fi Connectivity for Monitoring | NMC-dependent; not inherent to service contract | 
                      Interfaces
                      
                    
                    | Management Card Requirement | APC Network Management Card (NMC) | 
| Remote Monitoring Capable | Yes | 
| Dispatch Communication Method | Internet-based monitoring and dispatch initiation | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliant | Yes | 
| Certifications | Meets U.S. federal acquisition requirements | 
| Environmental Compliance | Yes | 
                      Physical & Environmental
                      
                    
                    | Customer Site Access Requirements | Must allow APC personnel access for on-site service | 
| Operating Hours for Dispatch | Business hours (unless upgraded) | 
| Service Availability Region | U.S. domestic | 
 
               
    