Product Type | Smart Net Total Care (SNTC) Support Service |
Coverage Duration | 3 Years |
Service Level | 8x5xNext Business Day (NBD) |
Supported Device | Cisco Catalyst 9300L 24-Port Data model |
License Level Supported | Network Advantage |
Service Sub-Type | Electronic and Physical |
Response Time | Next Business Day |
Service Details | Hardware replacement, TAC access, software updates, and lifecycle management |
Service Method | Onsite |
Delivery Mode | Physical replacement and digital support |
Brand Compatibility | Cisco |
Product Compatibility | Compatible with Cisco Catalyst 9300L Series switches |
Cisco 3YR SNTC 8X5XNBD Catalyst 9300L Support


Key Benefits

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- Ensures minimal downtime with 8x5 support hours and next-business-day hardware replacement
- TAA-compliant and U.S.-origin – appropriate for government and regulated industry procurements
- Smart Net Total Care plan includes access to Cisco TAC and proactive lifecycle management
Product Overview
The Cisco 3-Year SNTC 8x5xNBD support plan is designed for sustained protection of Cisco network devices, specifically targeting the Catalyst 9300L 24-Port Data model with Network Advantage licensing. Provided through part number CON-3SNT-C9300LA2, this maintenance agreement ensures that IT infrastructure operates within optimum uptime thresholds by facilitating expedited troubleshooting and part replacement. Ideal for business-critical environments, this Cisco support package includes entitlement to software updates, access to the TAC (Technical Assistance Center), and ongoing asset lifecycle tracking. Compliance with TAA standards and U.S.-based production align it with federal procurement requirements. While no additional service policies are documented, Cisco's Smart Net Total Care ensures efficient support delivery and risk mitigation.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Portal Access | Yes, via Cisco SNTC Portal |
License Type Supported | Network Advantage License |
Included Licensing Features | Asset tracking, contract management, installed base visibility |
Smart Licensing Support | Yes |
Management Interface | Cisco Smart Services |
Advanced Security Features
Security Update Access | Included |
Proactive Security Alerts | Yes, via Cisco support tools |
Malware Protection Updates | Included if covered in the supported device's software entitlement |
Vulnerability Advisory Subscription | Included |
Incident Reporting | Supported via Cisco TAC |
Firmware and Patch Management | Included |
Interfaces
Support Access Type | Cisco TAC (Technical Assistance Center) |
Software Download Access | Included |
Lifecycle Management Portal | Cisco Smart Net Total Care Portal |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Compliance Standard | Trade Agreements Act (TAA) |
Intended Market | Government and enterprise |
Regulatory Certification | Cisco Certified Support Service |