Product Type | Service Upgrade Plan |
Service Duration | 1 Year |
Service Scope | 24x7 On-Site Support |
Response Time | 8 hour |
Supported Equipment | One APC Cooling Product |
Service Availability | 24 hours per day / 7 days a week / 365 days |
Service Location | On-site |
Service Level | Mission-critical |
Contract Type | Extended Service Agreement |
APC 1 Year 8HR 7X24 Response Service Upgrade

Key Benefits

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- Minimizes downtime by guaranteeing response within 8 hours at any time of day
- Offers regulatory assurance with TAA compliance and U.S. origin, ideal for secure environments
- Ensures continuous operation for mission-critical cooling systems with 24/7 support availability
Product Overview
The APC 1 Year 8HR 7X24 Response service upgrade (part number WUPG8HR7X24-AX-00) offers 24/7 availability and 8-hour response time over a full year for a single APC cooling product. Ideal for mission-critical systems, this plan reduces downtime and enhances risk management. With TAA compliance and U.S. origin, it supports regulated environments and assures contract compliance. It’s part of APC’s Service / Support family under product add-ons.
Specifications
Product Overview
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
REACH Compliant | |
RoHS Compliant | |
WEEE Compliant | |
ENERGY STAR Certified | |
ISO Certifications |
Advanced Security Features
Security Features Coverage | Depends on covered product security configuration |
Service Includes Cybersecurity Support | No |
Compliance Monitoring |
Wireless Features
Wireless Support | |
Wi-Fi Standards Support |
Cloud Management & Licensing
Cloud Integration | |
Remote Management | |
Service Licensing Type | Upgrade License |
License Term | 1 Year |
Included Services | 8-Hour Response, On-site Support |
Physical & Environmental
Service Activation Location | Customer Site |
Shipping Method of Materials (if required) | Digital or Physical Dispatch Dependent on Product |
On-Site Requirements | Access to the covered cooling equipment |
Response Coverage Area | U.S. regions with coverage availability |
Interfaces
Remote Access Tools | |
Web Portal Access |