| Service Type | 1P Advantage Plan |
| Form Factor | Service Contract |
| Duration | 1 Year |
| Support Level | Next Business Day On-Site Support |
| Applicable Models | Smart-UPS 20K |
APC 1-Year NBD 1P Advantage Plan for Smart-UPS 20K

Key Benefits
Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ensures business continuity with next business day on-site service for critical UPS systems
- Compliant with TAA standards, making it suitable for public sector and government use
- Enhances equipment uptime and reliability with dedicated APC service support
Product Overview
The APC 1-Year NBD 1P Advantage Plan, part number WADVPLN1P-SU-08, delivers next business day, on-site support for Smart-UPS 20K systems. With TAA compliance and a 1-year full contract period, it meets government standards and ensures minimal disruption in mission-critical power applications. This service helps extend equipment life and maintain optimal performance, offering valuable peace of mind for enterprise and institutional users.
Specifications
Product Overview
Cloud Management & Licensing
| Cloud Enabled | No |
| Software License Included | No |
| Access to APC Support Portal | Yes |
| Entitlement Management | Included |
Compliance & Origin
| TAA Compliant | Yes |
| Country of Origin | United States |
| RoHS Compliance | Yes |
| WEEE Compliance | Yes |
| Certifications | TAA, RoHS, WEEE |
Service Features
| Contract Type | Maintenance / Support Contract |
| Service Cycle | 1-Year |
| Service Coverage Hours | Business Hours, Monday to Friday |
| Response Time | Next Business Day |
| Service Delivery | On-Site |
| Parts Coverage | Included During Contract Period |
| Labor Coverage | Included |
| Preventative Maintenance | Optional or Add-on |
| 24x7 Technical Support | Yes, via phone and online portal |
| Emergency Response Option | No |
| Contract Renewal Option | Yes |
| Service Area | United States |
| Equipment Covered | APC Smart-UPS 20K |
| On-site Field Engineer Dispatch | Included with NBD response |
| Original Equipment Vendor | APC by Schneider Electric |
| Upgrade Eligibility | Available |
| SKU/Part Number | WADVPLN1P-SU-08 |
| Service Plan Category | Maintenance Plans |
| Contract Start Date | Date of Purchase or Activation |
Interfaces
| Remote Diagnostics | Included |
Physical & Environmental
| Service Delivery Method | On-site |
Advanced Security Features
| Data Protection | No data handling – service only |
| Cybersecurity Monitoring | No |