| Service Type | 1 Year Enhanced Annual Agreement (EAA) Upgrade | 
| Purpose | Firmware upgrade or extension of existing service plan for APC in-room cooling unit | 
| Target Devices | APC In-Room Cooling Units under existing service coverage | 
| Coverage Duration | 1 Year | 
| Delivery Method | Electronic / Remote Support | 
| Service Features | Proactive firmware updates, support continuity, regulatory compliance | 
| Form Factor | Service Plan / Software Upgrade | 
APC 1 Yr EAA Upgrade for In-Room Cooling Unit
 

Key Benefits
 
            
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- Ensures ongoing support and system performance for critical in-room cooling devices.
- Meets TAA compliance, making it eligible for federal and government contracts.
- Backed by APC’s manufacturing in the U.S., aligning with quality and procurement expectations.
Product Overview
The APC 1 Year EAA Upgrade to Firmware or Existing Service Plan (WUPGEAA-UF-00) delivers extended coverage and proactive support for a single APC in-room cooling unit. This service is tailored for devices already under a service plan or requiring a firmware upgrade, providing critical support continuity to maintain temperature-sensitive environments. Made in the United States and TAA-compliant, the upgrade meets regulatory and procurement standards.
Enhancing resilience and compliance through timely firmware updates and dependable support, this service is essential in environments where in-room cooling ensures infrastructure stability. Designed to improve integration, uptime, and efficiency, it’s an ideal investment for server rooms or other high-availability areas relying on climate control technologies.
This upgrade complements APC’s broader services, delivering reliable, ongoing protection for your hardware investment.
Specifications
                      Product Overview
                      
                    
                    
                      Cloud Management & Licensing
                      
                    
                    | Management Interface | APC Remote Monitoring / EcoStruxure platform | 
| Software Licensing | Included with service term | 
| Cloud Integration | Supported via connected devices | 
| License Duration | 1 Year | 
| Subscription Model | Annual Upgrade Plan | 
| Support Inclusion | 24/7 Remote Technical Support | 
                      Physical & Environmental
                      
                    
                    | Weight | N/A (service-only product) | 
| Form Delivery | Remote / No Physical Shipment | 
| Installation Environment | Temperature-sensitive sites with APC cooling units | 
                      Wireless Features
                      
                    
                    | Wireless Integration | Not Applicable | 
                      Interfaces
                      
                    
                    | Remote Access Requirement | Yes, for firmware delivery and diagnostics | 
| Applicable Hardware Interface | Network-connected APC Cooling Units | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | UNITED STATES | 
| TAA Compliance | Yes | 
| RoHS Compliance | Yes | 
| Environmental Compliance | Yes | 
| Certification | APC Certified Support Services | 
                      Advanced Security Features
                      
                    
                    | Firmware Security Enhancements | Delivered via trusted APC update channels | 
| Access Control | Authenticated Administrator Access Required | 
| Update Authentication | Digitally Signed Firmware Packages | 
                      Additional Technical Features
                      
                    
                    | Service Activation Time | Within 48–72 hours of order confirmation | 
| Eligible Product Types | InRoom SC, Uniflair direct expansion systems | 
| Service Access Method | Through APC Remote Services portal or EcoStruxure platform | 
| Downtime Prevention Tools | Proactive diagnostics and updates | 
| System Uptime Benefits | Reduced outage risk during firmware upgrades | 
| Customer Requirements | Valid existing service contract or eligible firmware version | 
| Service Availability | Global, subject to regional support centers | 
| Renewal Option | Yes, annually renewable | 
| Transferability | Non-transferable to different hardware units | 
| Scheduling | Coordinated by APC support with customer | 
 
               
    