Product Type | Express Technology Support Plan |
Service Level | Base-level SLCDR (Service Level Code Driven Response) |
Supported Systems | Avaya AACC CCT IVR DEV |
Form Factor | Virtual/Non-Hardware (Service Offering) |
Power Requirements | |
Weight |
Avaya CCTIVR DATDEV1 ExpBase-SLCDR Express Tech Support

Key Benefits

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- Ideal for maintaining high uptime in mission-critical telecom infrastructure
- TAA compliance supports federal government procurement
- Base-level SLCDR support ensures faster service response and minimized downtime
Product Overview
The Avaya CCTIVR DATDEV1 ExpBase-SLCDR offers comprehensive Express Technology Support for AACC CCT IVR DEV systems, with BASE-level SLCDR coverage engineered for critical telecom environments. TAA compliance ensures suitability for federal contracts, and U.S.-based origin aligns with North American procurement requirements. This support solution is part of the UCC/Professional Services category, helping enterprises maintain system reliability and manage telecommunications performance effectively. Further technical specifications are not available.
Specifications
Product Overview
Wireless Features
Wi-Fi Standards | |
Antenna Configuration | |
Wireless Frequencies |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | |
Certifications |
Advanced Security Features
Firewall Type | |
Intrusion Detection/Prevention | |
Content Filtering | |
Malware Protection |
Interfaces
Interface Type | |
Port Count | |
Data Transfer Rate |
Physical & Environmental
Dimensions | |
Operating Temperature | |
Storage Temperature | |
Relative Humidity Range |
Cloud Management & Licensing
Cloud Management Platform | |
License Type | Subscription-based Support License |
License Term | Annual (specific term not provided) |
Included Features | Remote diagnostic support, patch and update guidance, Avaya Tier 2 and 3 engineering access |
Support Access Methods | Phone and online |
Service Availability | Business hours with escalation paths (specific hours not disclosed) |
Response Time | Service-level policy driven (SLCDR) |