Avaya MMSTNDBYSVRExpBase-SLCDG Express Tech Support Service

VENDOR: AVAYA Mfg Part#: GE6300CDG
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Regular price $2,502.40
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MSRP: $2,857.56
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  • Service Type: Technical service with electronic delivery
  • Support Coverage: 24x7 emergency consulting for AACC Multimedia Standby Server
  • Service Name: Express Technology Support Base
  • TAA Compliance: Yes, suitable for federal procurement
  • Country of Origin: United States
  • Product Supported: Avaya AACC Multimedia Standby Server

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Key Benefits

Eye-Insights
  • Ensures 24x7 emergency consultation for mission-critical telecom systems, reducing unplanned downtime risk.
  • Backed by Avaya's expertise with specialized support for AACC Multimedia Standby Servers.
  • Compliant with TAA guidelines, ideal for government and regulated enterprise environments.

Product Overview

The Avaya MMSTNDBYSVRExpBase-SLCDG is a tailored service solution for enterprises using Avaya's AACC Multimedia Standby Server environment. Labeled as a technical service with an electronic delivery method, it offers 24x7 continuous support for emergency consulting needs. Designed to provide responsive and dependable assistance, this Express Technology Support Base plays a critical role in minimizing system downtime and ensuring seamless communications infrastructure performance.

As a TAA-compliant product manufactured in the United States, this service offering supports organizations with specific regulatory or compliance needs. It is particularly suited for businesses that require around-the-clock technical expertise to safeguard key telecom and mobility infrastructure. Its express-level categorization underscores a commitment to expedited response times and advanced troubleshooting capabilities.

Enterprises investing in this support framework benefit from Avaya’s robust service ecosystem, ensuring mission-critical systems receive priority maintenance and attention. Though designed for standby server configurations, the flexibility and scope of the support make it an essential component for disaster recovery strategies and long-term operational assurance.

Specifications

Product Overview

Product Type Service
Service Name Express Technology Support Base
Service Main Type Technical
Service Sub Type Electronic
Service Description 24x7
Provided Support Emergency Consulting
Product Supported Avaya (AACC) Multimedia Standby Server
Form Factor Digital Service (Non-Physical)

Cloud Management & Licensing

Licensing Type Term-based Support Service
Cloud Management Availability Yes
Access Method Web Portal / Phone Support
Support Hours 24x7x365
Service Level Agreement (SLA) Includes Expedited Response Time

Advanced Security Features

Security Advisory Support Yes
Remote Troubleshooting Yes
Security Vulnerability Guidance Yes
Incident Response Assistance Yes

Service Scope & Benefits

Coverage Area Global Support for Eligible Systems
Target Customers Enterprises Using AACC Multimedia Standby Server
Support Category Express-Level
Operational Focus Minimizing Downtime, Enhancing Resilience
Use Case Disaster Recovery & Continuity Support
Eligibility Licensed Avaya AACC Standby Servers Only

Warranty & Duration

Service Availability Annual Renewable
Subscription Term 1 Year (Typical)
Renewability Yes

Interfaces

Delivery Method Electronic

Compliance & Origin

TAA Compliance Yes
Country of Origin United States

Manufacturer Details

Manufacturer Avaya, Inc
Brand Name Avaya
Manufacturer Website Address http://www.avaya.com
Manufacturer Part Number GE6300CDG

Physical & Environmental

Physical Delivery Not Applicable – Electronic Only
Packaging Digital Fulfillment

Service Level Features

Priority Access Yes
Technical Account Manager (TAM) Option Possible with Upgrade
Critical Support Role Multimedia Server Continuity
Support Channel Online / Phone / Email / Remote Session