| Service Type | Hardware Support Service |
| Supported Device | Cisco UCS 6332-16UP Fabric Interconnect |
| Form Factor | 1RU Rack-mountable (device covered under support) |
| Weight (Device Supported) | Approx. 17.9 lbs (8.12 kg) |
| Power Requirements (Device Supported) | 100 to 240 VAC, 50/60 Hz |
CISCO SNTC 24x7x4 UCS 6332-16UP FI with 8x40G Cables (Refresh-2-fu)

Key Benefits
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- Proactive 24x7 support reduces downtime in critical network environments.
- TAA compliance allows deployment in government and regulated sectors without restrictions.
- Cisco-certified expertise and rapid 4-hour response ensure optimal network continuity.
Product Overview
The CISCO SNTC-24X7X4 UCS 6332-16UP FI service package offers comprehensive 24/7 technical support with a 4-hour response time, tailored for UCSHX series hardware. It provides support coverage for the UCS 6332-16UP Fabric Interconnect with 8x40G cables, ensuring stable data throughput and connectivity.
With its TAA compliance and origin in Taiwan, it supports government-regulated and procurement-sensitive environments. This plan is ideal for reducing downtime and complexity in enterprise network infrastructures where fast recovery and ongoing availability are crucial.
Specifications
Product Overview
Wireless Features
| Wi-Fi Standards | |
| Wireless Frequency Bands |
Compliance & Origin
| Country of Origin | Taiwan |
| TAA Compliant | Yes |
| RoHS Compliance | Yes |
| Certifications | UL, CSA, CE Mark, FCC Part 15 Class A |
Advanced Security Features
| Data Plane Protection (Device Feature) | Yes, integrated in UCS Fabric Interconnect |
| Role-Based Access Control | Yes |
| Secure Boot Capability | Yes |
| Management Plane Authentication | RADIUS, LDAP, TACACS+ support |
| Audit Logging | Yes |
| Encryption Algorithms Supported | AES, 3DES for fabric interconnect communication |
Interfaces
| Port Types (Device Supported) | Unified Ports (supporting Ethernet and Fibre Channel) |
| Port Count (Base) | 32 Universal ports |
| 40G Connectivity Included | 8 x 40G cables included |
| Expansion Slots | None |
| Data Transfer Rate (Device) | Up to 1.28 Tbps switching capacity |
Physical & Environmental
| Dimensions (H x W x D) | 1.72 x 17.3 x 30 in (4.37 x 43.9 x 76.2 cm) |
| Operating Temperature | 32 to 104°F (0 to 40°C) |
| Storage Temperature | -40 to 158°F (-40 to 70°C) |
| Operating Humidity | 5% to 95% (non-condensing) |
| Altitude (Max Operating) | Up to 10,000 ft (3,000 m) |
| Cooling Type | Redundant hot-swappable fan modules |
Cloud Management & Licensing
| Management Interface | Cisco UCS Manager |
| Included Licensing | SNTC 24x7x4 Smart Net Total Care Service License |
| License Term | 1 Year (most common) |
| Remote Monitoring Support | Yes |
| Proactive Diagnostics | Yes, via Cisco Smart Call Home |
| Included Software Updates | Yes, software and firmware upgrades |
| Support Availability | 24 x 7 Access to Cisco Technical Assistance Center (TAC) |
Service & Support Coverage
| Service Package Name | Cisco SNTC 24x7x4 CON-SNTP-HXR216UP |
| Hardware Replacement SLA | 4-hour onsite hardware replacement |
| Service Coverage Hours | 24/7 (24 hours/day, 7 days/week) |
| Technical Support Availability | Cisco TAC — Around-the-clock support |
| Smart Net Total Care Features | Automated diagnostics, inventory management, software and alert tracking |