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Cisco SOLN SUPP 24X7X4 CE Brazil Catalyst 2960 PoE Switch Support

VENDOR: CISCO Mfg Part#: CON-SSSNP-WSC296X2
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$347.90
$347.90
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MSRP: $349.88
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  • 24x7x4 onsite hardware support for Catalyst 2960 24-port PoE switch
  • Coverage specific to Brazil installations
  • 4-hour replacement turnaround to minimize downtime
  • TAA (Trade Agreements Act) compliant for government procurement
  • Support provided by Cisco, based in the United States

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • Ensures high network availability with 24x7 support and fast 4-hour response
  • Optimized for PoE-enabled, security-conscious infrastructures using Catalyst 2960
  • TAA compliance ensures eligibility for government contracts and regulated sectors

Product Overview

The Cisco SOLN SUPP 24X7X4 CE Brazil Catalyst 2960 24 10/100 PoE + 2 T is a high-availability support service engineered to ensure minimal network downtime for enterprises deploying Catalyst 2960 switches in Brazil. It features round-the-clock technical coverage with 4-hour hardware replacement, tailored to mission-critical applications like VoIP, security, and wireless networking. Designed and delivered in accordance with TAA compliance, and originating from the United States, it is also well-suited for regulated industries and government use. This plan extends system lifespan and keeps operations seamless with Cisco's trusted infrastructure support.

Specifications

Product Overview
Product Type Network Maintenance and Support Service
Service Type 24x7x4 Onsite Hardware Replacement
Supported Hardware Cisco Catalyst 2960 PoE Switch
Response Time 4 Hours
Service Availability 24x7
Target Market Enterprise, Government, Regulated Industries
Geographic Coverage Brazil
Delivery Method Onsite
Service Duration Per Contract (varies by agreement)
Contract Type SMARTnet or Solution Support

Cloud Management & Licensing
Service Management Cisco Technical Assistance Center (TAC)
Remote Diagnostics Yes
License Inclusion Based on switch and service contract
Software Updates Access Included during coverage period
Cloud Dashboard Integration Not applicable (non-cloud-managed hardware)

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
RoHS Compliance Yes (on associated hardware)
ISO 9001 Certified Support Centers Yes
Warranty Extension Coverage Yes, under service contract
Certifications Support provided via Cisco-certified partners or personnel

Wireless Features
Wireless Support Relevance Supports deployment of wireless infrastructure (via supported hardware)
Wireless AP Support Indirect through supported PoE Switch (e.g., Cisco Aironet APs)

Interfaces
Supported Switch Interfaces 24 x 10/100 Ethernet Ports, 2 x 10/100/1000 or SFP Uplink Ports
PoE Support on Switch Yes
Total PoE Power Budget (on device) Up to 370W (depending on model)
Uplink Module Support 2 Dual-purpose (T/SFP) uplinks

Advanced Security Features
Security Advisory Support Yes
Firmware Integrity Services Available via software updates
Access to Security Patches Yes
Incident Response Support Through Cisco TAC as per contract

Physical & Environmental
Shipping Location for Replacements Local Brazilian logistics facility (per Cisco SLA)
Service Logistics Infrastructure Cisco Global Supply Chain
Onsite Engineer Dispatch Included in 4-hour SLA
RMA Process Included Yes