Products Telephony & Conferencing VoIP Phones Cisco Desk Phone 9851, NFC,...

Cisco Desk Phone 9851, NFC, TAA Compliant, Carbon Black

VENDOR: CISCO Mfg Part#: DP-9851-K9++=
  • The Cisco Desk Phone 9851 in Carbon Black is a feature-rich communication solution designed for high-performance office environments. With a 3.7-inch color LCD display, support for up to 130 lines, and full-duplex speakerphone capabilities, it is engineered to streamline enterprise-grade voice collaboration. Backed by a 1-year limited hardware warranty and compliant with TAA standards, it ensures both reliability and regulatory compatibility.
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$404.01
$404.01
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MSRP: $514.39
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  • Supports up to 130 lines (CUCM/Webex DI); 16 lines on Webex Calling/Open SIP
  • 3.7-inch color LCD with backlit status indicator
  • Full-duplex speakerphone with call forwarding, hold, ID, and transfer
  • Supports extensive set of voice codecs: OPUS, G.722, G.711, iSAC, G.729
  • 46 programmable buttons for customized workflows
  • TAA compliant and Power Over Ethernet (PoE) enabled
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Key Benefits

Eye-Insights
  • High line support (up to 130) makes it ideal for complex business environments with high call volume.
  • TAA compliance and Mexico-based manufacturing optimize it for use in government and institutional settings.
  • Comprehensive communication features combined with PoE simplify integration and reduce infrastructure costs.

Product Overview

The Cisco Desk Phone 9851 offers an advanced telephony experience with support for up to 130 lines on specific platforms and a 3.7-inch color LCD for clear call management. The device includes 46 programmable buttons, a full-duplex speakerphone, and is TAA compliant, making it well-suited for regulated industries. It supports a wide range of voice codecs like OPUS and G.722, with integrated features such as caller ID, call forwarding, voicemail, and conferencing. PoE support enables flexible deployment in enterprise environments. Designed in Carbon Black and made in Mexico, the unit is also hearing-aid compatible and comes with a 1-year limited hardware warranty.

Specifications

Special Feature
COO MEXICO
TAA compliance Yes

Primary Information
Telephone Type Desk Telephone
Multiline Operation Capability YES
Lines Supported 130 for CUCM and Webex DI; 16 for Webex Calling and Open SIP platforms
Conference Call Capability YES
Voice Mail Capability YES
Speakerphone Full-duplex
Caller ID YES
Call Forwarding YES
Call Hold YES
Call Transfer YES
Display Type LCD Monitor
Message Waiting Capability YES
Status Indicators Backlit indicator
Volume Control YES
Hearing Aid Compatible YES
Programmable Buttons Qty 46
Power Over Ethernet (PoE) Support YES
Voice Codecs OPUS, G.722, G.722.2, iSAC, G.711(a-law/-law), G.729a/b, and iLBC
Model Cisco Desk Phone 9851

Service&Support
Service & Support Type 1-Year Limited Hardware Warranty

UNSPSC Code
UNSPSC Code 43191511

Dimensions&Miscellaneous
Color Carbon Black
Width(Base) 8.4 Inch
Height(Base) 8.9 Inch
Depth(Base) 1.9 Inch
Weight(Base) 968 g