| Service Type | Express Base Maintenance Service |
| Supported Product | MAS SIP Contact Center Announcement Service |
| Service Coverage Level | 1-port support |
| Hardware Replacement | Not included |
| Form Factor | |
| Weight | |
| Power Requirements |
Avaya CCM MASSIP ANN ExpSupp-SLDV1 Maintenance Service

Key Benefits
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ensures reliable, ongoing support for mission-critical MAS SIP Announcement functions
- TAA compliance makes it suitable for federal and public sector deployments
- Manufactured in the U.S., aligning with quality and regulatory preferences
Product Overview
The Avaya Blue CCM MASSIP ANN ExpSupp-SLDV1 is a specialized maintenance service plan designed for the MAS SIP Contact Center Announcement Service. This Express Base Maintenance Service delivers 1-port support coverage specifically structured to maintain efficient service levels without parts replacement. It supports critical communications infrastructure and facilitates responsive technical assistance.
Manufactured in the United States and TAA-compliant, the service is fit for government and regulated markets, enhancing its strategic viability. It is an ideal add-on under Avaya’s broader UCC/Mobility/Telecom offerings and aids in strengthening customer communication reliability. Hardware details beyond the service scope are not available.
Specifications
Product Overview
Wireless Features
| Wi-Fi Standards | |
| Antenna Type | |
| Wireless Frequency Bands |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| Certifications | |
| Compliance Standards |
Advanced Security Features
| Firewall Support | |
| Intrusion Detection/Prevention | |
| Malware Protection | |
| Content Filtering | |
| Security Support |
Interfaces
| Interface Type | |
| Port Count | |
| Data Transfer Rate |
Physical & Environmental
| Dimensions (W x D x H) | |
| Operating Temperature | |
| Storage Temperature | |
| Operating Humidity | |
| Storage Humidity |
Cloud Management & Licensing
| Cloud Management Platform | |
| Subscription License Term | |
| Cloud Features Included | |
| Remote Support Availability | Yes |
| Service Level Agreement (SLA) | Express base support |
| Maintenance Type | Software/Technical Support (No Parts) |
| Support Coverage | Port-based (1-port) |
| Service Scope | MAS SIP Contact Center Service |