Product Type | Unified Communications Contact Center (UCC) Base System |
Form Factor | Server-based platform |
Included Support | Express Technology Support |
System Role | AACC Manager Nodal Essential Base |
Designed For | Enterprise UCC infrastructure deployment |
Redundancy Support | Yes, nodal deployment supported |
Target Use Case | Operational continuity and high uptime environments |
Compatible Services | Avaya Professional Services |
Power Requirements | |
Weight |
Avaya Blue NDESTSIPBASE ExpBase-SLCCD Essential Base System

Key Benefits

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- • Combines core system functionality with vendor-backed Express Technology Support to minimize downtime.
- • TAA compliance enhances suitability for federal contracts and public sector procurements.
- • Domestic manufacturing supports faster deployments and regulatory obligations in U.S.-based projects.
Product Overview
The Avaya Blue NDESTSIPBASE ExpBase-SLCCD is a specialized AACC Manager Nodal Essential Base System engineered to serve as the foundational layer of enterprise Unified Communications Contact Center (UCC) infrastructure. This base unit includes Express Technology Support, streamlining deployment and ensuring rapid issue resolution. Positioned within the Warranty/Maintenance service domain, the product is tailored for businesses leveraging Avaya's modular UCC systems and maintaining high system uptime requirements.
Compliant with the Trade Agreements Act (TAA), the product is suitable for government and federally regulated use, enhancing its appeal in public sector environments that demand strict regulatory adherence. Additionally, being manufactured in the United States supports compliance and shortens delivery cycles through domestic logistics. As a member of the UCC/Mobility/Telecom family, it integrates effectively with other Avaya Professional Services offerings, supporting scalability and expandability in complex communications ecosystems.
This solution serves businesses that prioritize operational continuity, extended system life, and responsive vendor maintenance plans. Though specific technical features remain undisclosed, the product's categorization and compliance data suggest alignment with enterprise-grade service agreements and base-level system architecture arrangements.
Specifications
Product Overview
Wireless Features
Wireless Connectivity | No |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
FCC Compliance | Yes |
RoHS Compliance | Yes |
Trade Compliance | Meets U.S. federal regulations |
Advanced Security Features
Firewall Integration | Through Avaya Aura Session Border Controller (dependent) |
Encryption Support | TLS/SRTP |
User Authentication | Role-based Access Control (RBAC) |
Security Compliance Standards | Supports FIPS-level encryption (in Avaya ecosystems) |
Intrusion Detection/Prevention (IDS/IPS) | |
Content Filtering | |
Endpoint Security | Integrated within overall UCC architecture |
Malware Protection |
Interfaces
Primary Network Interface | Ethernet (assumed enterprise-grade) |
Network Protocol Support | SIP |
Interface Type | RJ-45 (assumed for Ethernet) |
Port Count | |
Data Rate | |
VoIP Support | Yes |
Physical & Environmental
Dimensions | |
Operating Temperature | |
Storage Temperature | |
Relative Humidity (Operational) | |
Cooling Type | |
Installation Type | Rack-mountable (inferred for enterprise systems) |
Cloud Management & Licensing
Management Interface | Avaya Contact Center Control Manager |
Cloud Integration | Yes, via Avaya Aura platform |
Licensing Model | Essential Base System |
Subscription Type | Warranty/Maintenance support plan |
Remote Management Capable | Yes |
Support Offering | Express Deployment and Issue Resolution |