Product Type | Service |
Service Name | FastLane Standard Technology Support |
Service Main Type | Technical |
Service Sub Type | Electronic |
Service Duration | 1 Year |
Delivery Method | Electronic |
Support Coverage | Nodal Base Systems in Contact Center Environments |
Includes Parts Replacement | No |
Avaya CCM Nodal Base Express Support GE6300AJ1

Key Benefits

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- Backed by Avaya's established FastLane Standard Technology Support plan, ensuring responsive assistance.
- TAA compliance makes it suitable for federal and other regulated sector procurements.
- Cost-effective maintenance option focusing on fast troubleshooting rather than part replacement.
Product Overview
The Avaya CCM Nodal Base Express Support (Part No. GE6300AJ1) delivers streamlined maintenance and technical support for Nodal Base systems in contact center environments. This service, part of the FastLane Standard Technology Support program, provides phone-based assistance for one year, ensuring businesses can address issues efficiently through secure electronic delivery.
With a focus on operational stability, this TAA-compliant service originating from the United States meets government procurement standards and is ideal for supporting UCC and telecom infrastructures. While it excludes parts, it supplements existing warranties or internal IT with expert guidance from Avaya professionals.
Specifications
Product Overview
Wireless Features
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | United States |
Advanced Security Features
Service Features
Provided Support | Phone Support |
Support Channels | Phone and Online Portal |
Support Availability | Business Hours |
Service Eligibility | Avaya CCM Nodal Base Systems |
Program Name | FastLane Standard Technology Support |
Ideal Use Case | Maintenance and Technical Assistance for UCC and Telecom Infrastructure |
Hardware Coverage | Not Included |
Scope of Work | Remote Troubleshooting and Operational Support |
Renewability | Yes |
Initial Term | 1 Year |
Subscription Inclusions | Access to Avaya Technical Experts |
Additional Benefits | Helps Supplement Internal IT Teams |
Compliance Level | Government Procurement Ready (TAA Compliant) |
Interfaces
Physical & Environmental
Cloud Management & Licensing
Management Interface | Phone-Based via Avaya Support |
License Term | 1 Year |
License Type | Subscription |
Delivery Method | Secure Electronic Delivery |
Support Access | Avaya Expert Technical Team |
Manufacturer & Identification
Manufacturer | Avaya, Inc |
Brand Name | Avaya |
Manufacturer Part Number | GE6300AJ1 |
Manufacturer Website | http://www.avaya.com |