Avaya CCMNodEntBase Express Tech Support Base - GE6300CCA

VENDOR: AVAYA Mfg Part#: GE6300CCA
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MSRP: $1,272.84
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  • 24x7 electronic technical support coverage
  • Emergency consulting included in service scope
  • Designed for Avaya AACC Manager Enterprise Base System
  • Classified as technical electronic support service
  • TAA-compliant and made in the United States

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Key Benefits

Eye-Insights
  • Enables continuous 24x7 technical support for high-availability environments.
  • TAA compliance and U.S. origin make it suitable for government and regulated sectors.
  • Optimized for the Avaya AACC system, ensuring compatibility and focused support.

Product Overview

The Avaya CCMNodEntBase Express Technology Support Base (GE6300CCA) is a comprehensive technical service offering engineered for enterprises running the Avaya AACC Manager Enterprise Base System. Designed for mission-critical communication infrastructures, this plan delivers uninterrupted 24x7 electronic technical support. It includes emergency consulting, enabling support teams to quickly address issues that could affect system performance and uptime.

This service is particularly advantageous in environments where system reliability and swift recovery are vital. As a technical electronic support service, it aids in reducing downtime and assures rapid expert response to emerging technical challenges. Additionally, it is TAA-compliant and manufactured in the United States, making it a viable option for public sector organizations and enterprises following strict procurement protocols.

Ideal for communication-dependent businesses, the GE6300CCA plan extends key support features aligned with Avaya’s enterprise-grade solutions. It is a scalable, dependable asset that helps maintain SLA commitments while improving operational resilience.

Specifications

Product Overview

Product Type Service
Service Main Type Technical
Service Sub Type Electronic
Service Name Express Technology Support Base
Service Description 24x7
Provided Support Emergency Consulting
Product Supported Avaya (AACC) Manager Enterprise Base System
Scalability Yes

Cloud Management & Licensing

Support Access 24x7 Web Portal
Support Ticketing System Yes
Cloud-Based Management Compatibility Yes
SLAs Supported Yes
Enterprise Licensing Integration Yes

Manufacturer Details

Manufacturer Avaya, Inc
Brand Name Avaya
Manufacturer Website Address http://www.avaya.com
Manufacturer Part Number GE6300CCA

Support Scope

Coverage Hours 24x7
Service Availability Global (as permitted)
Support for Critical Systems Yes
Issue Resolution Assistance Yes
Fault Diagnosis Yes
Knowledgebase Access Yes
Configuration Guidance Yes
Remote Troubleshooting Yes
Priority Case Escalation Yes

Interfaces

Remote Access Support Yes
Support Delivery Method Electronic

Compliance & Origin

TAA Compliance Yes
Country of Origin United States
Applicable use in Public Sector Yes

Advanced Security Features

Emergency Incident Response Included
Support for Security Configuration Yes

Physical & Environmental

Service Delivery Location Remote/Electronic
Hardware Coverage No
Software Support Yes