Avaya Express Base Tech Support Service SLNEJ1

VENDOR: AVAYA Mfg Part#: GE6300EJ1
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Regular price $9,009.17
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MSRP: $10,287.72
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  • TAA compliant for procurement in government-regulated environments
  • Manufactured in the United States for quality assurance
  • Targeted for medium-sized Meridian 1 Avaya Express systems
  • Provides express tech support services without hardware parts
  • Designed for use within UCC/Mobility/Telecom applications

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Key Benefits

Eye-Insights
  • Ideal for customers needing technical support without the cost of hardware replacement plans
  • TAA compliance makes it a viable choice for federal or public sector clients
  • Located manufacturing ensures quality control and regulatory alignment

Product Overview

The Avaya Express Base Tech Support Service SLNEJ1 (part number GE6300EJ1) provides specialized maintenance support for Meridian 1-Medium systems. Designed for enterprise communication infrastructures, it delivers manufacturer-grade expertise for technical issue resolution without hardware parts replacement. This TAA-compliant service, manufactured in the United States, ensures quick and reliable support while aligning with public sector requirements. Tailored for inclusion in UCC/Professional Services, it is an economical and scalable maintenance solution for critical IT setups.

Specifications

Product Overview

Service Type Technical Support Service (No Parts)
Service Name Avaya Express Base Tech Support Service SLNEJ1
Service Category Maintenance without Parts Replacement
Intended System Meridian 1 - Medium Systems
Support Level Express Base
Manufacturer Avaya Blue
Manufacturer Part Number GE6300EJ1
Service Model SLNEJ1
Product Type Support and Maintenance Service
Target Application Enterprise Communication Infrastructure
Included Services Technical Issue Diagnosis and Resolution (No Parts)
Service Duration 1 Year

Compliance & Origin

TAA Compliance Yes
Country of Origin United States
RoHS Compliance Yes
Trade Compliance TAA-Compliant for Government Use

Interfaces

Support Access Interface Web-Based or Phone Support Access
Communication Method Remote and Voice Support

Wireless Features

Applicable to Wireless Infrastructure Indirectly (Communication Systems)

Cloud Management & Licensing

Remote Support Availability Yes
Management Process Vendor-Assisted Case Resolution
Cloud Integration No
Licensing Requirements Not Applicable

Advanced Security Features

Access Control Restricted to Authorized Support Channels
Data Confidentiality Measures Vendor Confidential Case Handling

Physical & Environmental

Package Type Digital / Virtual Service
Installation Required No

Service Delivery & Availability

Service Availability Business Hours (Varies by Region)
Delivery Method Remote Support Only
Response Time Objective Targeted Rapid Case Response
Service Scalability Yes
Service Activation Method Contract Registration via Avaya Portal
Support Method Manufacturer-Backed Expert Support
Included Software Support Yes (Diagnostic Only)
Parts Included No
Proactive Monitoring No
Service Scope Issue Resolution & Technical Guidance
Geographical Coverage United States (other regions via agreement)
Support Delivery Lane UCC and Professional Services