Product Type | Technical Support Service |
Service Level | Express Base without Parts |
Service Category | Warranty and Maintenance |
Intended For | Meridian 1-Small |
Product Family | UCC/Mobility/Telecom |
Form Factor | Service (Non-Hardware) |
Manufacturer | Avaya Blue |
Manufacturer Part Number | GE6300EJ0 |
Service Name | Avaya Express Base Tech Support SLNEJ0 |
Coverage Type | Remote Technical Support |
Parts Coverage | Not Included |
Support Type | Base-level support |
Bundled Hardware | No |
Return Materials Authorization (RMA) | Not Included |
Response Time | |
Service Hours |
Avaya Express Base Tech Support SLNEJ0

Key Benefits

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- Ideal for customers with in-house hardware repair capabilities who only need baseline support.
- TAA compliance makes it suitable for government or federally funded projects.
- Backed by Avaya's expertise in Unified Communications support services.
Product Overview
The Avaya Express Base w/o Parts SLNEJ0, part number GE6300EJ0, delivers foundational technical support under the Meridian 1-Small category for Avaya’s Express Technology suite. Positioned within the warranty and maintenance services space, this support package ensures customers receive timely access to Avaya technical assistance but without replacement part coverage. It provides businesses with an effective option to maintain system operability while controlling costs, especially for deployments that can self-manage hardware components.
Manufactured in the United States and compliant with TAA (Trade Agreements Act), this support service is ideal for organizations requiring contracts suitable for government or federally influenced procurement processes. Its design aligns with Avaya's broader UCC and telecom strategy, emphasizing reliability, scalability, and consistent performance support.
While specific service details such as response time, coverage hours, or included features are not available, this Express Base product is best suited for environments that depend on Avaya core infrastructure and require minimal yet essential vendor support. Enhanced uptime, expert knowledge access, and integration with the existing Avaya ecosystem are notable benefits for ROI.
Specifications
Product Overview
Wireless Features
Wi-Fi Support | Not Applicable |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | |
REACH Compliance | |
Certifications |
Advanced Security Features
Security Features | Depends on underlying Avaya system |
Firewall Type | |
Intrusion Detection/Prevention | |
Malware Protection | |
Content Filtering |
Interfaces
Hardware Interfaces | Not Applicable (Support Service) |
Software Interfaces |
Physical & Environmental
Form Factor | Service - No Physical Dimensions |
Operating Temperature | |
Storage Temperature | |
Operating Humidity | |
Non-operating Humidity | |
Weight |
Cloud Management & Licensing
Cloud Integration | Supports Avaya ecosystem integration |
License Duration | |
Subscription Type | |
Management Platform |