Type | Technical Support Service |
Brand Name | Avaya |
Manufacturer | Avaya, Inc |
Manufacturer Part Number | GE6300AQS |
Product Name | Avaya Express Technology Support Base Service GE6300AQS |
Service Name | Express Technology Support Base |
Service Main Type | Technical |
Service Sub Type | Electronic |
Service Description | 24x7 |
Product Supported | Avaya Communications Server 1000 (CS1000) |
Target User Count | 2000–4999 users |
Part Replacement Included | No |
Support Availability | 24x7 Remote Technical Support |
Electronic Updates Included | Yes |
Avaya Express Technology Support Base Service GE6300AQS


Key Benefits

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- Provides continuous software update access to maintain system currency and security.
- Optimized for large-scale Avaya CS1000 deployments, ensuring appropriate support tier backing.
- Meets TAA compliance requirements, making it suitable for government and regulated sectors.
Product Overview
The Avaya Express Technology Support Base Service (GE6300AQS) provides 24x7 technical support for Avaya CS1000 deployments supporting 2000–4999 users. Designed for setups without hardware part replacement needs, the service includes electronic software updates and remote support access, helping maintain platform stability. As a TAA-compliant solution based in the United States, it is ideal for enterprises with compliance-sensitive operations. By securing ongoing access to critical updates and vendor-backed expertise, organizations can ensure performance resilience and focus internal resources on strategic goals.
Specifications
Product Overview
Wireless Features
Wireless Capability |
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | United States |
Compliance Standards | TAA |
Advanced Security Features
Secure Remote Access | Yes |
Vendor-Backed Diagnostics | Yes |
Support for Compliance-Sensitive Environments | Yes |
Change Management Assistance | Yes |
Access Control Features | |
Malware Protection | |
Content Filtering | |
IDS/IPS Support | |
Firewall Integration |
Interfaces
Remote Access Enabled | Yes |
Physical & Environmental
Physical Form Factor | |
Dimensions | |
Weight | |
Operating Temperature | |
Storage Temperature | |
Operating Humidity | |
Storage Humidity |
Cloud Management & Licensing
Management Method | Remote via Avaya network operations |
Software Licensing | Electronic license delivery |
License Duration | Annually renewable |
License Included | Yes |
Software Updates | Included |
Cloud-Based Features | Remote diagnostics and support |
Customer Portal Access | Yes |