Product Type | Service |
Manufacturer Part Number | GE6300AK1 |
Manufacturer Website Address | http://www.avaya.com |
Provided Support | Phone Support |
Service Duration | 1 |
Service Name | FastLane Standard Technology Support |
Manufacturer | Avaya, Inc |
Brand Name | Avaya |
Service Main Type | Technical |
Service Sub Type | Electronic |
COO | UNITED STATES |
TAA compliance | Yes |
Avaya FastLane Support SLAK1 for 1-499 Std Voice Agents

Key Benefits

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- Delivers expert phone-based support to address issues quickly and reduce downtime.
- Streamlined SLA without hardware coverage offers flexible, cost-effective support.
- TAA-compliant service aligns with procurement requirements in regulated environments.
Product Overview
The Avaya FastLane Standard Technology Support (SLAK1) service is designed for Avaya Contact Center Manager systems supporting 1 to 499 standard voice agents. This 1-year technical support contract delivers fast, electronic assistance and phone-based support to help maintain system performance. TAA-compliant and provided from the United States, this express base maintenance option offers a cost-effective approach to support by excluding physical parts replacement and focusing on responsive technical help.
Specifications