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Avaya NodVoiceStd100 ExpBase-SLCCE Technical Support Service

VENDOR: AVAYA Mfg Part#: GE6300CCE
  • Avaya
1 1
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$223.99
$223.99
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MSRP: $255.72
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  • 24x7 electronic technical support for Avaya AACC Nodal Voice Standard Agent
  • Supports up to 100 agents under Express Technology Support plan
  • Emergency consulting included for priority issue resolution
  • TAA-compliant service manufactured in the United States
  • Classified under technical electronic service type
  • Provided as a base-level maintenance and support package

Shipping & Returns

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Key Benefits

Eye-Insights
  • Provides continuous 24x7 support to ensure communication system uptime and reliability.
  • Includes emergency consulting for rapid response and issue mitigation in critical scenarios.
  • TAA compliance and U.S.–based service make it suitable for public sector and regulated industries.

Product Overview

The Avaya NodVoiceStd100 ExpBase-SLCCE service offers around-the-clock (24x7) technical support for up to 100 agents using Avaya Aura Contact Center. It includes emergency consulting services to address urgent issues and ensures electronic technical support availability. As a TAA-compliant offering manufactured in the United States, it caters to both enterprise and government sector clients. This base-level Express Technology Support plan is designed to enhance system performance and reliability across communication infrastructures. Detailed SLA or response metrics are not provided.

Specifications

Product Overview
Product Type Service
Service Name Express Technology Support Base
Service Main Type Technical
Service Sub Type Electronic
Service Description 24x7
Provided Support Emergency Consulting
Supported Agents Up to 100
Supported Platform Avaya Aura Contact Center
TAA Compliance Yes

Cloud Management & Licensing
Cloud-Based Support Access Yes
Support Access Channel Web Portal / Email
Cloud Management Tools Included
License Type Subscription-based
License Term Annual
License Scope 100 Agent Nodes

Physical & Environmental
Service Delivery Format Remote / Electronic
Form Factor Software / Service (Non-Physical)
Installation Required No
Onsite Support Availability Not Included in Base Plan

Interfaces
Remote Support Access Electronic

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
Manufacturer Avaya, Inc
Brand Name Avaya
Manufacturer Website Address http://www.avaya.com
Manufacturer Part Number GE6300CCE
NAICS Code
RoHS Compliance

Advanced Security Features
Security Compliance FIPS 140-2 (AACC platform dependent)
Authentication Methods Secure Web Portal Access
Data Privacy Support Yes
Incident Response Inclusion Yes