| Product Type | Service |
| Service Main Type | Technical |
| Service Sub Type | Electronic |
| Service Name | Express Technology Support Base |
| Service Description | 24x7 |
| Provided Support | Software Update |
| Product Supported | Avaya SECC CTI |
| Supported Agent Count | Up to 10 agents |
| Delivery Method | Electronic |
Avaya SECC CTI 10-Agent Express Support Base SLEJG
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Regular price
$673.00
Regular price
Sale price
$673.00
Unit price
per
MSRP: $768.60
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- 24x7 electronic technical support for Avaya SECC CTI
- Supports increment of 10 concurrent agents
- Includes ongoing software updates
- Compliant with TAA regulations
- Delivered electronically for rapid deployment
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Designed specifically for Avaya SECC CTI systems, ensuring optimal service alignment and compatibility.
- 24x7 support and software updates maximize uptime and reinforce communication continuity.
- TAA compliance and U.S. origin bolster trust for public sector and enterprise customers.
Product Overview
The Avaya SECC CTI 10-Agent Express Support Base (SLEJG) is a technical support service tailored for Avaya SECC CTI systems, supporting up to 10 agents. It features 24x7 electronic assistance and includes essential software updates to maximize system continuity and performance. Delivered electronically and compliant with TAA standards, this service is optimized for enterprise communication environments requiring reliability and scalability.
Specifications
Product Overview
Compliance & Origin
| TAA Compliance | Yes |
| Country of Origin | UNITED STATES |
| Manufacturer | Avaya, Inc |
| Brand Name | Avaya |
| Manufacturer Part Number | GE6300EJG |
| Manufacturer Website Address | http://www.avaya.com |
Interfaces
| Management Interface | Web-based Portal |
| Supported Systems | Avaya SECC CTI Solutions |
Wireless Features
| Wireless Support | Not Applicable |
Cloud Management & Licensing
| Cloud Features | Remote electronic support |
| License Type | Base Support License |
| License Term | 1 Year |
| Cloud Service Management | Avaya Support Portal |
Physical & Environmental
| Shipping Method | Electronic Delivery |
| Packaging | Not Applicable (Electronic Service) |
Advanced Security Features
| Access Control | Customer Authenticated Support Portal |
| Update Policy | Secure Software Patching and Updates |
Additional Service Attributes
| Service Availability | 24x7 Electronic Support |
| Target Customers | Enterprises using Avaya SECC |
| Scalability | Supports multiple 10-agent packages |
| Upgrade Option | Expandable to higher support tiers |
| Support Channel | Web Portal and Email |
| Support SLA | Defined by Avaya Support Agreement |
| Update Frequency | As Released by Vendor |
| System Compatibility | Avaya Enterprise Communication Systems |
| Renewability | Annually Renewable Service |
| Subscription Type | Maintenance Support |
