Products Unclassified APC 1-Year Advantage Ultra ...

APC 1-Year Advantage Ultra Service Plan for Silcon 80kVA UPS

VENDOR: APC Mfg Part#: WADVULTRA-SL-13
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$8,171.08
$8,171.08
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MSRP: $12,035.00
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  • One-year full-service contract including parts and labor
  • On-site service with next-business-day response time
  • 24/7 phone support plus annual preventive maintenance
  • Remote diagnostics and monitoring via EcoStruxure IT
  • Inclusion of firmware/software upgrades, if applicable
  • Service management via APC portal or phone interface

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Key Benefits

Eye-Insights
  • Ensures business continuity for mission-critical operations with next-day on-site support and around-the-clock technical assistance.
  • Reduces total cost of ownership through included parts, labor, firmware upgrades, and preventive maintenance visits.
  • Improves system visibility and planning via remote diagnostics, capacity planning support, and lifecycle management.

Product Overview

The APC 1-Year Advantage Ultra Service Plan for the Silcon 80kVA UPS delivers comprehensive on-site support including full parts and labor coverage, 24/7 technical assistance, and annual preventive maintenance. It enables remote diagnostics and system performance tracking via APC EcoStruxure IT and offers lifecycle asset management, capacity planning support, and priority parts delivery. Compliant with international standards, it includes services by background-checked, certified engineers using OEM tools, supporting organizations with mission-critical infrastructure needs.

Specifications

Product Overview
Service Type Advantage Ultra Service Plan
Service Duration 1 Year
Covered Equipment APC Silcon 80kVA UPS
Service Location On-site
Contract Coverage Full Coverage
Response Time Next business day response
Service Availability 24x7 for technical support
Preventive Maintenance 1 visit per year included
Parts Coverage Parts included
Labor Coverage Labor included
Technical Support Access 24/7 phone support
Software/Firmware Upgrades Included if applicable

Compliance & Origin
Country of Origin UNITED STATES
TAA Compliant Yes
RoHS Compliance Yes
REACH Compliant Yes
WEEE Compliance Yes
ECCN EAR99
Trade Compliance Compliant with international trade regulations

Physical & Environmental
Service Delivery Method On-site by APC-certified engineer
Service Tools OEM-certified diagnostics & repair tools used

Wireless Features
Remote Connectivity Supported through APC EcoStruxure IT platform
Remote Diagnostics Enabled via secure gateway and internet connection

Cloud Management & Licensing
Remote Monitoring Capability Available with select models
Software Support Included with plan
Firmware Support Included with plan

Advanced Security Features
Engineer Background Checks All field service engineers are background-checked
Secure Disposal of Parts Optional secure disposal available

Interfaces
Service Scheduling Interface APC customer portal or phone-based scheduling

Service Enhancements
Parts Priority Delivery Expedited shipment for replacement parts
Annual Health Check Included
Service Reporting Post-service report provided
Capacity Planning Support Included advisory services
Lifecycle Asset Management Included with service contract
System Performance Tracking Available with remote management
Knowledge Base Access Full access included
Maintenance Recommendations Provided after site inspection