| Service Type | Advantage Prime Service Plan |
| Coverage Duration | 1 Year |
| Supported Product | InfraStruXure InRow SC cooling unit |
| Plan Scope | Comprehensive support and maintenance |
| Priority Support | Yes |
| Manufacturer | APC |
| Manufacturer Part Number | WADVPRIME-AX-14 |
| Product Name | (1) Year Advantage Prime Service Plan for InfraStruXure InRow SC |
| Family | Service / Support |
| Product Category | Maintenance Plans |
| Service Delivery Type | On-site |
| Service Availability | Business hours support |
| Downtime Mitigation | Yes |
(1) Year Advantage Prime Service Plan for InfraStruXure InRow SC
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Regular price
$2,004.81
Regular price
Sale price
$2,004.81
Unit price
per
MSRP: $2,925.00
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- - One-year support coverage for a single APC InfraStruXure InRow SC cooling unit
- - Manufactured in the United States, ensuring high quality and compliance
- - TAA (Trade Agreements Act) compliant for government purchasing
- - Advantage Prime tier with priority response and technical support
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Ensures system continuity and immediate response through Advantage Prime service level.
- Meets procurement standards for U.S. government and enterprise via TAA compliance.
- Ideal for data centers relying on APC InRow SC units to maintain operational stability.
Product Overview
The APC (1) Year Advantage Prime Service Plan offers comprehensive support tailored for a single InfraStruXure InRow SC cooling unit, providing prioritized technical assistance and minimized downtime. Manufactured in the United States and TAA compliant, it meets critical standards for both enterprise and government applications. With a focus on system integrity and risk mitigation, this plan enhances IT operations by delivering professional-grade maintenance and support across the full coverage period.
Specifications
Product Overview
Compliance & Origin
| Country of Origin | UNITED STATES |
| TAA Compliant | Yes |
| Intended Use | Enterprise and government applications |
Advanced Security Features
| Risk Mitigation Services | Yes, included in plan |
| System Integrity Assurance | Yes |
| Firmware Security Updates | Yes, if required for equipment |
Wireless Features
| Remote Diagnostics | Yes, over network |
Physical & Environmental
| Service Coverage Area | On-site in covered regions |
| Repair SLA | Response within predefined SLA terms |
| Parts Coverage | Yes, as applicable during maintenance |
| Preventive Maintenance | Included |
Cloud Management & Licensing
| Licensing Included | Yes, during the 1-year term |
| Remote Support Access | Enabled with plan |
| Monitoring Services | Proactive system monitoring |
| Support Portal Access | Yes, with knowledge base/tools |
| Updates & Patches | Included as part of service plan |
Interfaces
| Service Request Channel | Web, Phone, and Email |
| Support Tier | Prime Level Support |
Additional Benefits
| Service Coordination | Managed by APC technical team |
| Technical Expertise Level | Field-certified specialists |
| On-site Labor Coverage | Yes |
| Issue Escalation Procedures | Predefined escalation path |
| Spare Parts Logistics | Coordinated as part of plan |
| Cooling Unit Optimization | Included in support service |
