Avaya Blue Express Tech Support Tier 5 SLNAQT (GE6300AQT)

VENDOR: AVAYA Mfg Part#: GE6300AQT
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MSRP: $20.76
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  • Tier 5 support for 5,000–9,999 CS1000 users
  • Base-level technical assistance without parts replacement
  • TAA-compliant service ensures regulatory conformity
  • Manufactured in the United States
  • Part of UCC/Professional Service portfolio
  • Optimized for telecom and mobility infrastructure

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Key Benefits

Eye-Insights
  • Ideal for large organizations seeking scalable technical support for CS1000 users between 5,000–9,999.
  • TAA compliance and US origin make it suitable for government and federally regulated deployments.
  • Supports enterprise UC strategies without hardware dependency, reducing support complexity.

Product Overview

The Avaya Blue Express Base Technology Support SLNAQT (GE6300AQT) is a Tier 5 service covering 5,000–9,999 CS1000 users. Designed without physical parts replacement, it focuses on core technical support ideal for enterprises managing hardware in-house. Manufactured in the United States and fully TAA-compliant, it supports government-contracted or regulated environments. This service aligns with UCC strategy, maintaining uptime and compliance in enterprise-scale deployments.

Specifications

Product Overview

Service Name Avaya Blue Express Tech Support Tier 5 SLNAQT
Service Type Technical Support
Service Tier Tier 5
Supported User Range 5,000–9,999 CS1000 users
Service Duration Annual (Exact duration not specified)
Form Factor Service Plan (No physical hardware included)
Hardware Replacement Not included (w/o parts)

Compliance & Origin

Country of Origin United States
TAA Compliant Yes
FCC Compliance
RoHS Compliance
Compliance Environment Government-ready & regulated environments

Advanced Security Features

Security Advisory Access Yes, included in support
System Vulnerability Assistance Yes
Compliance Assistance Yes, for government/UCC deployments

Wireless Features

Wi-Fi Support

Cloud Management & Licensing

Remote Support Capability Yes
Cloud-based Management Included No
License Requirement SLNAQT license required
Platform Integration Avaya CS1000
Software Updates Included Yes, included as part of active support
UCC Strategy Support Yes

Interfaces

Primary Support Platforms Avaya CS1000, UCC/Mobility/Telecom systems

Physical & Environmental

Shipping Dimensions
Weight
Operating Conditions

Service Support Details

Manufacturer Part Number GE6300AQT
Support Category Warranty/Maintenance - Technical Support
Platform Coverage Avaya Unified Communications and Collaboration systems
Support Availability 24x7 access to Avaya technical resources
Hardware Coverage Excluded (No replacement parts)
Incident Management Yes, included
Knowledge Base Access Included
Support Delivery Method Phone, Web Portal
Response SLA Tier 5 Response (Highest Priority)
Renewable Service Yes
Support Language English (may vary by region)
Service Activation Process Via SLNAQT license registration
OEM Support Provider Avaya Blue